Effective Date: August 25, 2026

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Suzanne Harmatz Performance Club ("Suzanne Harmatz Performance Club," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of visitors, members, and customers who use this website.

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This Privacy Policy explains what information we collect, how we collect and use it, how it may be shared with service providers, and the choices available to you.

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Our website is operated using the Wix.com platform. Wix provides the website hosting, membership, database, and other technical services used to operate this website.

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1. Information We Collect

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Depending on how you use our website, we may collect the following information:

Information You Provide
 

When you create an account, purchase a membership, contact us, or otherwise interact with the website, you may provide:

• Name

• Email address

• Phone number

• Billing and payment-related information

• Account login information

• Information submitted through contact or inquiry forms

• Information you voluntarily provide regarding your athletic background, goals, or coaching needs

• Videos, photographs, or other materials submitted for coaching or analysis

• Any other information you voluntarily provide to us
   

We only request information that is reasonably necessary for the services or interaction you are requesting.

 

Information Collected Automatically
 

When you visit the website, certain information may be collected automatically by Wix and other services used on the website. This may include:

• IP address

• Browser and device information

• Operating system

• Pages visited

• Website activity and interactions

• Approximate geographic information

• Date and time of visits

• Referral and website usage information
   

This information may be used to operate, secure, analyze, and improve the website.

 

2. How We Collect Information
 

Information may be collected when you:

• Visit or use the website

• Create a membership account

• Purchase or subscribe to a membership

• Access members-only video content

• Submit a contact or inquiry form

• Submit information for coaching services

• Send us an email or otherwise communicate with us

• Submit videos, photographs, or other materials for analysis or coaching
  
   

3. How We Use Your Information
 

We may use information collected through the website to:

• Create and manage membership accounts

• Provide access to members-only videos and content

• Process purchases and membership subscriptions

• Provide coaching and video analysis services

• Respond to questions and inquiries

• Communicate with members and customers regarding their accounts or services

• Provide customer and technical support

• Maintain and improve the website

• Monitor website performance and security

• Prevent fraud, misuse, or unauthorized access

• Comply with applicable laws and legal obligations
   

We do not sell your personal information.

 

4. Membership and Video Content
 

Some areas of the website may require you to create a member account.
 

Membership information may be stored and processed through Wix and the services necessary to provide membership functionality.
 

Videos and other content available through a membership are provided for the personal use of authorized members. You should not share, reproduce, distribute, download, or otherwise make members-only content available to others unless expressly authorized.
 

If you voluntarily submit videos, photographs, or other materials for coaching or analysis, those materials may be stored and used as reasonably necessary to provide the requested services.

 

5. Payments
 

Memberships and other services may be purchased through the website.

Payment transactions may be processed by Wix and/or third-party payment processors. Depending on the payment method used, payment providers may collect information such as billing information, payment card details, or other information necessary to process a transaction.
 

We do not intentionally store complete payment card numbers on our own systems.
 

Payment processing is subject to the privacy policies and terms of the applicable payment provider.

 

6. Wix Services
 

This website is hosted and operated using Wix.com.
 

Wix may process information relating to website visitors, members, customers, transactions, website activity, cookies, and other information necessary to provide the Wix services.
 

Wix may also provide services related to website hosting, membership accounts, databases, security, analytics, communications, payments, and other website functionality.
 

For information about how Wix handles personal information, please review the Wix Privacy Policy.

 

7. Cookies and Tracking Technologies
 

This website may use cookies and similar technologies.
 

Cookies may be used to:

• Keep the website functioning properly

• Maintain member login sessions

• Remember preferences

• Provide membership functionality

• Understand website usage

• Measure website performance

• Improve the website and user experience

• Support security and fraud prevention
   

Some cookies may be necessary for the website to function, while others may be used for analytics or other purposes.
 

Wix provides tools that allow website owners to display a cookie banner and allow visitors to manage certain cookie preferences.
 

You may also control cookies through your browser settings. Disabling certain cookies may affect website functionality.

 

8. Third-Party Services
 

We may use third-party services to help operate the website and provide our services.

These may include services for:

• Website hosting

• Membership management

• Video hosting and delivery

• Payment processing

• Email communications

• Analytics

• Security

• Other website functionality
   

These service providers may have access to information when necessary to provide their services.

Third-party services may have their own privacy policies and terms. Their handling of information is governed by their respective policies.

 

9. Communications
 

We may use your contact information to:

• Respond to inquiries

• Provide information you request

• Manage your membership

• Provide service-related communications

• Communicate about purchases or subscriptions

• Send important notices regarding the website or services
   

If you receive optional promotional communications, you may unsubscribe where an unsubscribe option is provided.
 

Unsubscribing from promotional communications does not necessarily stop important service-related communications.

 

10. Sharing of Personal Information
 

We may share personal information with service providers that help us operate the website and provide our services.
 

Information may also be disclosed when reasonably necessary to:

• Comply with applicable laws or legal requirements

• Respond to valid legal requests

• Protect our rights, property, or safety

• Protect the rights, property, or safety of our users

• Investigate fraud, security issues, or misuse of the website

• Complete a business transaction involving the website or business
   

We do not sell personal information to third parties.

 

11. Data Storage and Security
 

Information collected through the website may be stored using Wix and other service providers located in the United States or other countries where those providers operate.
 

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, or disclosure.
 

However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

 

12. Your Privacy Choices and Rights
 

Depending on your location and applicable law, you may have rights regarding your personal information.
 

These rights may include requesting to:

• Access personal information we maintain about you

• Correct inaccurate information

• Delete certain personal information

• Receive a copy of certain information

• Withdraw consent where processing is based on consent

• Opt out of certain types of data sharing or processing

• Stop receiving optional promotional communications
   

To make a privacy request, please contact us using the contact information provided below.

Because Wix and other service providers may process information on our behalf, certain requests may require coordination with those providers.
 

Wix provides site owners with tools for managing data access and deletion requests and maintaining consent records.

 

13. Withdrawing Consent
 

Where we rely on your consent to process personal information, you may withdraw that consent by contacting us.
 

You may also be able to manage certain cookie preferences through the website's cookie settings.

Withdrawing consent does not affect processing that occurred before consent was withdrawn and may not apply where information must continue to be processed for legitimate business or legal purposes.

 

14. Children's Privacy
 

Our website and services are not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
 

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

 

15. International Visitors
 

Our website may be accessed by visitors from outside the United States.
 

Because our website and service providers may process or store information in countries other than your own, your information may be transferred to and processed in other jurisdictions.
 

Where applicable, we will take reasonable steps to handle personal information in accordance with applicable privacy requirements.

 

16. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or applicable legal requirements.
 

When we make changes, we will update the Effective Date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

 

17. Contact Us
 

If you have questions about this Privacy Policy, want to request access to or deletion of your personal information, or have another privacy-related request, please contact us:
 

Suzanne Harmatz Performance Club
 

Email: suzanne.swimcoach@gmail.com
 

Website: https://www.suzanneharmatz.com
 

We will review and respond to privacy requests in accordance with applicable law.

 

18. Important Notice
 

This Privacy Policy is intended to explain how this website handles personal information and to address the privacy considerations associated with the Wix platform and services used on the website.
 

Privacy requirements can vary depending on the location of the business, the location of website visitors, the types of information collected, and the services and third-party applications connected to the website.
 

For this reason, this Privacy Policy should be reviewed and customized as necessary to reflect the actual configuration and services used on the website.